Over the last few months we have been engaging with our customers to gain their feedback on the performance of Morris Lubricants products and services.
Over this time we have gained some really fantastic testimonials that detail the positive experience that customers receive when dealing with Morris Lubricants.
Wacker Neuson UK - National sales affiliate for Wacker Neuson and Weidemann equipment
Wacker Neuson wanted to launch a branded Lubricant program nationally. Primarily to their dealer Network. After speaking to several Lubricant providers they felt that Morris could see the potential of their program.
“We were treated with respect from the outset and were supported and guided along the way to our eventual product launch. By working closely, we were able to offer our Dealers a robust and branded supply. Through the process we felt like partners in a joint venture.”
Andy Edwards, Parts & Logistics Manager at Wacker Neuson UK
Furness and South Cumberland Supply Limited - a farmer owned cooperative in Cumbria, who pride themselves on supplying high quality products to their customers.
In 2018 they were experiencing issues with the customer services and prices they were receiving from their previous supplier, so they made the decision to research other companies and see what they could offer. They were looking for quality products, a company who had a vast knowledge of the industry and who could offer outstanding customer service. This in turn would allow them to be able to assist our customers in choosing the very best oil for their particular requirements, which is very important with today’s modern machinery. They arranged to meet with the Morris Lubricants Sales Manager and soon realised that this was the company that they were looking for.
“Over the past few years Morris Lubricants have gone out of their way to help Furness and South increase sales of oil. They are more than happy to talk directly to our customers if requested. They are not a ‘one oil fits all’ type of company and their products are all equally matched on quality and designed to serve a particular purpose.”
Mike O'Sullivan, Assistant Manager at Furness and South Cumberland Supply Limited
Cramlington Car Parts Limited - a supplier of vehicle parts to both retail and trade customers.
Starting small, Cramlington Car Parts have grown into a thriving business over the past eight years, supplying vehicle parts to both retail and trade customers.
"I have had many important decisions to make; and none more so than the preferred oil supplier. After exploring our options, I decided to work with Morris Lubricants, the company that make you feel like they care, was exactly what we needed.
From the team in Shrewsbury to our Area Sales Manager; everything has been put in place to move our business forward. I wouldn’t hesitate to say that anyone considering an oil and lubricants supplier should look no further. Morris Lubricants are a family business that helps and supports you like you are one of their own!”
Steve Wilson, Director, Cramlington Car Parts Limited
Brayleys Cars Limited - a family-run car dealer with 15 dealerships.
Brayleys are a local, family-run car dealer that has everything you need to buy, maintain and enjoy your new or used car.
“Our Area Sales Manager is always available at the end of the phone and has dealt with any issues quickly and professionally. He tailored the grades to meet manufacturers standards and our requirements so we ended up with a higher grade of oil so that we could cover more models, but saving us money over all. They’re a UK based company so we have no delays and a quicker chain of supply.”
James Darby, Aftersales Director, Brayleys Cars Limited
Louth Tractors - a supplier of new and used tractors, mowers and farm machinery.
As well as being a supplier of new and used tractors, mowers and farm machinery, Louth Tractors service and supply parts for Case I-H, Can-am, Cobra, Husqvarna, Krone, Ktwo, Ovlac and Sumo.
“Many of the local farmers had history with Morris Lubricants and do not have a bad word to say about any of the products, so when one of the farmers put me in touch with their local Area Manager we got to talking and soon became good friends. We began a twenty-year journey which is still strong to this day. It was great to deal with a British company with a great heritage, especially as we'd just had a bad experience with other European brands before them. I'd rather sell a product on its merits than get involved in a bidding war and as people recognise the Morris brand, the battle was won.
In twenty years, I can't ever remember having had an issue with the product or any reason to question the quality of the product, but some customers still don't realise that oil is cheap in the scheme of things, especially if using an inferior product results in engine or transmission failure. In truth I wouldn't, and don't, sell anything I wouldn't use myself.”
Jonathan Urry, Parts Director, Louth Tractors